Consumer education and protection

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FCA Mission: Approach to Authorization

FCA report sets out its approach to authorizations

UK Financial Conduct Authority report sets out its approach to authorizations. Sets out the conditions that firms and individuals must meet to be authorized, how the FCA evaluates whether firms and individuals meet the conditions, how authorizations promote competition, and how the effectiveness of authorization decisions are evaluated.

Publisher: National Regulators Release date: Nov 2018 Country: United Kingdom

Type: Consultative, discussion and issues paper

Peer: FCA Approach to Competition, FCA Mission: Approach to Consumers

Topics: Consumer education and protection, Transparency and disclosure, Financial inclusion, Conduct, Licensing

Sectors: Banking, Insurance, Pensions, Securities

Guidelines on Provision of Digital Advisory Services

MAS guidelines on characteristics and risks of digital advisory services

Monetary Authority of Singapore guideline sets out its assessment of the unique characteristics of and risks posed by digital advisory services (also known as robo-advisors), along with regulatory expectations.

Publisher: National Regulators Release date: Oct 2018 Country: Singapore

Type: Guideline

Topics: Financial inclusion, Consumer education and protection, Corporate governance, Transparency and disclosure, Operational risk

Sectors: Banking, Securities

E-Payments User Protection Guidelines

MAS guidelines to protect consumers of e-payment services

Monetary Authority of Singapore guidelines standardize protection offered to individuals or micro-enterprises from losses arising from unauthorized or mistaken payment transactions from their protected accounts. Covers: i) liability caps to clarify the amounts that the account user and the financial institution are liable for in any unauthorized payment transaction; ii) notification duties of account users and financial institutions for all payment transactions; and iii) resolution processes for both unauthorized payment transactions and mistaken payment transactions.

Publisher: National Regulators Release date: Sep 2018 Country: Singapore

Type: Guideline

Topics: Consumer education and protection, Conduct

Sectors: Banking

HKMA Mystery Shopping Program

HKMA mystery shopping program on banks' selling practices in respect of investment products and insurance products

Hong Kong Monetary Authority mystery shopping program to ascertain the practices of banks in customer risk profiling, financial needs analysis (as applicable to life insurance products), suitability of recommendations, and product and risk disclosure. A good example of an effective supervisory technique for promoting consumer protection and improved corporate governance.

Publisher: National Regulators Release date: Aug 2018 Country: Hong Kong, China

Type: Supervisory Practice

Topics: Consumer education and protection, Conduct, Financial inclusion, Transparency and disclosure

Sectors: Banking

Understanding Cyber Insurance - A Structured Dialogue with Insurance Companies

EIOPA report concludes that a deeper understanding of cyber risk is the core challenge for the European cyber insurance industry

European Insurance and Occupational Pensions Authority report provides insights on the functioning, growth potential, challenges and risks of cyber insurance in Europe in the context of the expected growing importance of cyber insurance in the portfolios of (re)insurers. Addresses important key findings, especially the clear need for improved understanding of cyber risk. This report is the first attempt by EIOPA to enhance the level of understanding of cyber risk underwriting with a focus on the European insurance market.

Publisher: Regional Standard-Setting Bodies Release date: Aug 2018

Type: Consultative, discussion and issues paper

Topics: Cyber risk, Consumer education and protection, Operational risk

Sectors: Insurance

Open API Framework for the Hong Kong Banking Sector

HKMA approach to Application Programming Interfaces for the banking industry

Hong Kong Monetary Authority finalized framework and related implementation plan for the Open Application Programming Interface (API). Comprises a selection of Open API functions and deployment time frames, technical standards, third-party service provider guidelines, facilitation measures and maintenance models.

Publisher: National Regulators Release date: Jul 2018 Country: Hong Kong, China

Type: Supervisory Practice

Topics: Consumer education and protection, FinTech, Cyber risk, Operational risk

Sectors: Banking

FCA Mission: Approach to Consumers

FCA report on its approach to regulating for benefit of consumers

Financial Conduct Authority report sets out its approach to regulating for consumers and its desire for markets where: i) high-quality, good value products and services that meet consumers' needs are available; ii) consumers can buy the products and services they need and the way in which they are sold is clear, fair and not misleading; and iii) the needs of vulnerable consumers are taken into account.

Publisher: National Regulators Release date: Jul 2018 Country: United Kingdom

Type: Consultative, discussion and issues paper

Peer: FCA Mission: Approach to Authorization, FCA Approach to Competition

Topics: Consumer education and protection, Transparency and disclosure, Financial inclusion

Sectors: Banking, Insurance, Pensions, Securities

Big Data Meets Artificial Intelligence

BaFin consultation sets out challenges and implications for the supervision and regulation of financial services

Federal Financial Supervisory Authority of Germany (BaFin) consultation: i) addresses technological developments of big data analytics and artificial intelligence; ii) elaborates scenarios outlining the potential impact these technologies might have on the financial market and market players; and iii) highlights potential implications for financial supervisory authorities. Consultation aims to initiate discussion on the impact of digitalization on established market and supervisory structures.

Publisher: National Regulators Release date: Jul 2018 Country: Germany

Type: Consultative, discussion and issues paper

Topics: Financial inclusion, Financial market infrastructure, Consumer education and protection, Operational risk, FinTech

Sectors: Banking, Insurance, Pensions, Securities

Deadline for comments: Sep 2018

Browsing to Borrow: "Mom & Pop" Small Business Perspectives on Online Lenders

FRB report examines small business owners' perceptions of online lenders

US Federal Reserve Board and Federal Reserve Board of Cleveland report gauges small business owners' perceptions of online lenders and their understanding and interpretation of information online lenders use to describe their credit products. Key findings include: i) participants are already familiar with online lending; ii) participants prefer websites with detailed product information; and iii) participants found sample online products confusing.

Publisher: National Regulators Release date: Jun 2018 Country: United States

Type: Consultative, discussion and issues paper

Topics: Consumer education and protection, Financial inclusion, Transparency and disclosure

Sectors: Banking

Issues Paper on Index Based Insurance, Particularly in Inclusive Insurance Markets

IAIS issues paper focuses on insurance supervisors who seek to enhance financial inclusion in developing markets

International Association of Insurance Supervisors issues paper discusses: i) why various promoters have sought to develop index based insurance; ii) relevant stakeholders and how they may be different to other insurance-related subject areas; iii) issues summarized under the heading of "legal certainty" and a range of particular consumer issues and how they tend to have been considered and resolved; and iv) index based insurance projects and how supervisors might approach them that reflects both a proportionate approach and provides for innovations.

Publisher: Global Standard-Setting Bodies Release date: Jun 2018

Type: Consultative, discussion and issues paper

Parent: Issues Paper on Index-Based Insurances

Topics: Financial inclusion, Consumer education and protection

Sectors: Insurance

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Resources

382 records

FCA Mission: Approach to Authorization

Guidelines on Provision of Digital Advisory Services

E-Payments User Protection Guidelines

HKMA Mystery Shopping Program

Understanding Cyber Insurance - A Structured Dialogue with Insurance Companies

Open API Framework for the Hong Kong Banking Sector

FCA Mission: Approach to Consumers

Big Data Meets Artificial Intelligence

Browsing to Borrow: "Mom & Pop" Small Business Perspectives on Online Lenders

Issues Paper on Index Based Insurance, Particularly in Inclusive Insurance Markets

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