OECD voluntary common principles on consumer protection in financial services in G20 countries
Organisation for Economic Co-operation and Development voluntary principles to assist G20 countries and other interested jurisdictions to enhance financial consumer protection. Advocates legal recognition of financial consumer protection, oversight bodies with necessary authority and resources to carry out their mission, fair treatment, proper disclosure, improved financial education, responsible business conduct by financial services providers and authorized agents, objective and adequate advice, protection of assets and data including from fraud and abuse, competitive frameworks, adequate complaints handling and redress mechanisms and policies which address, when relevant, sectoral and international specificities, technological developments and special needs of vulnerable groups. This approach complements and builds upon financial regulation and supervision and financial governance.
Publisher:
International Organizations
Release date:
Sep 2011
Type:
Consultative, discussion and issues paper
Peer:
Good Practices on Consumer Protection Related to Private Pension Systems , Effective Approaches to Support Implementation of G20/IOSCO Principles on Financial Education and Awareness, Effective Approaches to Support Implementation of G20/OECD Principles on Financial Consumer Protection - Part 2
Topics:
Consumer education and protection, Corporate governance, Conduct
Sectors:
Banking
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