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AFI note examines the role of consumer protection in financial inclusion
Alliance for Financial Inclusion policy note concludes that: i) benefits of financial inclusion can be lost without adequate consumer protection; ii) consumers need information to make good decisions; iii) market discipline facilitates financial market expansion; iv) improving financial literacy requires a multi-stakeholder framework involving consumers, financial institutions and governments; v) market conduct regulations should be consistent across the financial sector; and vi) general consumer protection laws often fail financial consumers.
Publisher:
Others
Release date:
Jan 2010
Type:
Consultative, discussion and issues paper
Topics:
Consumer education and protection, Financial inclusion, Conduct, Transparency and disclosure
Sectors:
Banking, Insurance, Pensions, Securities
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