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The "Four Lines of Defence Model" for Financial Institutions

BIS paper on design and implementation of internal control systems

Bank for International Settlements paper examines the relationship between internal auditors, supervisors and external auditors and makes proposals for a more effective internal control model for banks and insurers.

Publisher: International Organizations     Release date: Dec 2015    

Type: Consultative, discussion and issues paper

Topics: Corporate governance, Accounting, actuarial and auditing

Sectors: Banking, Insurance, Securities

Recourse in Digital Financial Services: Opportunities for Innovation

CGAP brief highlights the importance of an efficient customer recourse system

Consultative Group to Assist the Poor brief highlights lessons from CGAP research on recourse systems developed and being implemented for digital financial services (DFS) from six markets using a range of different DFS business models and product lines. Identifies three key considerations that can significantly influence the effectiveness of recourse systems in DFS: i) new touchpoints and distribution channels; ii) user-led versus agent-led transactions; and iii) more advanced services beyond payments. 

Publisher: International Organizations     Release date: Dec 2015    

Type: Consultative, discussion and issues paper

Topics: Financial inclusion, Consumer education and protection

Sectors: Banking, Insurance, Microfinance, Microinsurance

Digital Financial Solutions to Advance Women's Economic Participation

GPFI report on using digital financial services to bring more women into the global economy

Global Partnership for Financial Inclusion report outlines role of digital financial services in improving women's economic participation, challenges of increasing women's access to digital financial services, and opportunities governments and other sectors have to foster an inclusive global economy in which digital financial services are widely available to everyone, especially women.

Publisher: International Organizations     Release date: Nov 2015    

Type: Consultative, discussion and issues paper

Topics: Gender equality, Consumer education and protection, Financial inclusion

Sectors: Banking, Insurance, Pensions, Microfinance, Microinsurance

Resolution Frameworks for Islamic Banks

IMF working paper on applicability of FSB Key Attributes to the resolution of Islamic banks

International Monetary Fund working paper examines key applicability of FSB Key Attributes of Effective Resolution Regimes for Financial Institutions to the resolution of Islamic banks. Concludes that several issues need to be addressed, owing to Islamic banks' unique governance structures and balance sheets. Recommends international guidance for the design of robust Sharia-compliant resolution frameworks for jurisdictions with Islamic banks. 

Publisher: International Organizations     Release date: Nov 2015    

Type: Consultative, discussion and issues paper

Parent: Key Attributes of Effective Resolution Regimes for Financial Institutions

Topics: Islamic finance, Recovery and resolution

Sectors: Banking

Core Competencies Framework on Financial Literacy for Youth

OECD/INFE framework sets out desired level of financial literacy for youth

Organisation for Economic Co-operation and Development International Network on Financial Education core competencies framework is applicable to youth aged 15 to 18. Takes into account outcomes that will be relevant to youth now and in the near future. Describes basic level of financial literacy that is likely to be needed by all youth to participate in economic and financial life.

Publisher: International Organizations     Release date: Nov 2015    

Type: Consultative, discussion and issues paper

Peer: Core Competencies Framework on Financial Literacy for Adults

Topics: Consumer education and protection, Financial inclusion

Sectors: Banking, Insurance, Pensions, Securities

Mystery Shopping for Financial Services

CGAP guide to the use of mystery shopping in promoting increased access to and use of financial services

Consultative Group to Assist the Poor technical guide provides information on how to design, execute, and analyze mystery shopping exercises for financial services. Mystery shopping involves sending individuals to places of business to understand consumers' experiences. Guide includes descriptions of the several stages of implementing a mystery shopping program, and of resources such as questionnaires, shopper training materials and sales staff surveys. Can help identify problems in the marketplace, inform regulations, and monitor and supervise market players. 

Publisher: International Organizations     Release date: Oct 2015    

Type: Consultative, discussion and issues paper

Topics: Financial inclusion, Conduct, Consumer education and protection

Sectors: Banking, Insurance

Catalyst for Change: Empowering Women and Tackling Income Inequality

IMF discussion paper shows strong linkage between gender inequality and income inequality

International Monetary Fund discussion paper shows empirically that gender inequality and income inequality are strongly interlinked. Analyzes gender inequality by using and extending United Nations' Gender Inequality Index (GII) to cover two decades for almost 140 countries. Increase in GII from perfect gender equality to perfect inequality is associated with an almost 10 points higher net Gini coefficient. For advanced countries, with higher gender equality in opportunities, income inequality arises mainly through gender gaps in economic participation. For emerging market and developing countries, inequality of opportunity, in particular in education and health, appear to pose larger obstacles to income equality. 

Publisher: International Organizations     Release date: Oct 2015    

Type: Consultative, discussion and issues paper

Topics: Gender equality, Financial inclusion

Sectors: Banking, Microfinance

Financial Inclusion - Can It Meet Multiple Macroeconomic Goals?

IMF note examines macroeconomic implications of financial inclusion

International Monetary Fund discussion note finds significant benefit to economic growth from financial inclusion. However, benefits diminish as financial inclusion and depth become large. Broadening access to credit can compromise economic and bank stability in countries with weak bank supervision. Other forms of financial inclusion - such as access to and use of bank accounts, branches, and ATMS - do not hurt stability, and can be promoted extensively. 

Publisher: International Organizations     Release date: Sep 2015    

Type: Consultative, discussion and issues paper

Topics: Financial inclusion

Sectors: Banking, Insurance, Microfinance, Microinsurance, Pensions, Securities

Financial Inclusion, Financial Education and Financial Regulation in the United Kingdom

ADB discussion paper proposes key policy recommendations for financial inclusion, education and regulation in the UK

Asian Development Bank discussion paper examines current state of financial inclusion, education, and regulation in the United Kingdom and proposes key policy recommendations: i) better coordination for financial inclusion policies; ii) support for teaching financial education in schools; iii) more progressive savings incentives; iv) basic banking to meet needs of most vulnerable; v) streamlining government support for small businesses; and vi) specialized advice and financial education for small businesses and self-employed.

Publisher: International Organizations     Release date: Aug 2015     Country: United Kingdom

Type: Consultative, discussion and issues paper

Topics: Financial inclusion, Consumer education and protection

Sectors: Banking

Supervision of Banks and Nonbanks Operating Through Agents

CGAP report on implementing an effective risk-based approach to agent supervision

Consultative Group to Assist the Poor report considers linkages among the main policy objectives of financial inclusion, stability, integrity, and consumer protection. Draws on research conducted on a sample of nine "leading" countries defined as having large, diverse agent networks that continue to grow rapidly and where business models are evolving fast. Supervisors in researched countries identified the major risks as: i) consumer protection; ii) operational; and iii) money-laundering/terrorist financing (ML/TF) risk.

Publisher: International Organizations     Release date: Aug 2015    

Type: Consultative, discussion and issues paper

Topics: Consumer education and protection, Operational risk, Money laundering and terrorist financing, Risk-based supervision

Sectors: Banking, Microfinance

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